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ArianeGroup GmbH Werk Bremen
ArianeGroup GmbH Werk Bremen

IT Operation Specialist (m/f/d)

Vor 4 Tagen veröffentlicht
Vollzeit
Bremen
Unbefristet
Vor Ort
Jetzt bewerben
Ihre Aufgaben

Your main tasks and activities:

IT Operations Specialist Activities

  • Monitor IT Servers and Systems Assessment of system data, error and reports
  • Determine areas for improvement and repair
  • Determine systems and servers are due for upgrades
  • Direct IT Technicians / Subcontractors Directing activities of IT technicians / Subcontractors
  • Assessment of current department needs/inquiries
  • Development of technician schedules
  • Development Department Policies Developing IT policies and procedures to ensure effectiveness and reliability
  • Developing Service Level Agreements (SLAs)
  • Developing Operation Level Agreements (OLAs)
  • Developing guides for users and technicians
  • Resolve Help Desk Escalations If IT technicians/subcontractors are unable to resolve a user’s issue, the ITOM will assess the situation and devise a solution to a problem
  • Negotiate Vendor Contracts Negotiating contracts with IT service providers
  • Assessing department and business needs
  • Comparing pricing and vendor bids with the provided budget, determine which vendor offers the most advantageous terms and negotiate rates
  • Upgrades and Installations Manage updates and upgrades of IT servers and systems
  • Support other IT department activities while upgrading systems and migrating organization data
  • Introducing new methods to optimize the upgrade process, monitor systems to ensure it remains stable and usable.

Active Directory

  • Be in charge of all AGG domains
  • Creation and management of directory infrastructure
  • Monitoring, reporting and security of the AGG domains
  • Group Policy creation, monitoring and compliance check
  • Managing Trust relationships and Schema
  • Creation and implementation of security templates
  • LAPS-Management
  • Yearly MS True-Up

Server Operations

  • Ensure licensing compliance for Windows Servers Systems
  • Define/create Images for Windows server systems (virtual and physical)
  • Ensure compliance between server hardware and multivendor support contract
  • General knowledge about networking (TCP/IP, Firewalls etc.) for requesting necessary IP and subnet configuration and firewall rule activations

Ping Federate

  • Implement changes of attributes and applications inside Ping Federate
  • Update and upgrade the Ping Identity software
  • Maintenance of Ping Federate components
  • Take part in meetings of the French Service Owner

Virtualization

  • Be in charge of virtualization products of VMWare e.g. ESXi, vSAN, Cloud Foundation. (VMWare VCP Certification recommended)
  • Be in charge of Nutanix HCI systems
  • Implementation of virtualization architecture design
  • Coordinate implementations with IT Technicians and subcontractors
  • Conduct system audit reviews
  • Server capacity management
  • Backup and disaster recovery planning

CITRIX

  • Be in charge of plan, design, setup and manage Citrix environments
  • Upgrading Citrix components
  • Development of hardware infrastructure for the Citrix farm
  • Knowledge to analyze Citrix components and their network configuration
  • Configure and administrate Citrix ADC/NetScaler
  • Developing Provisioning concept of Applications and Virtual Desktop on customer needs
  • Create Images for Provisioning Services deployments and create delivery groups

TRELLIX- and WSUS-Services

  • Install, upgrade and manage WSUS & TRELLIX instances
  • Check for upgrading the components
  • Coordinate implementations/upgrades with IT Technicians and subcontractors
  • Define Update plans for new TRELLIX and windows updates
  • Direct the subcontractor to approve the needed updates based on update plans
  • Perform tests to ensure the updates are being installed correctly

You have the following qualifications:

  • Degree in computer science, computer engineering, IT systems engineering, mathematics or a comparable subject area
  • At least 3 years’ experience in Active Directory, Microsoft products (Windows Server, MS-SQL), virtualization (Citrix, VMWare), storage (NetApp, Q-SAN)
  • IT Operations Specialist competences will be appreciated
  • An independent and solution-oriented way of working
  • High willingness to learn, curiosity and a spirit of initiative
  • Interest and motivation in IT issues
  • Fluent in German, good English knowledge

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