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Deutsche Lufthansa AG
Deutsche Lufthansa AG

Product Owner – Booking Finalisation & Payment (all genders)

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Ihre Aufgaben

What you'll do

  • Set strategy & vision for Booking Finalisation & Payment. Define a clear North‑Star together with the Head of Product and translate it into measurable squad KPIs and roadmaps
  • Manage risk & compliance: collaborate on payments, vouchers, accessibility and legal/compliance guardrails
  • Diagnose and improve the funnel: identify drop‑offs per step (Review, Checkout/Payment, Confirmation), validate hypotheses, and raise step conversion and payment success while safeguarding reliability and accessibility
  • Lead execution: write crisp user stories, maintain a KPI‑aligned backlog, facilitate refinement & reviews, and accept increments based on quality and non‑functional needs
  • Partner deeply with Engineering/Design/Data: engineering owns solution integrity; design owns UX quality; data owns measurement-you own outcomes
  • Own experimentation: frame hypotheses, define KPIs/MDE, run A/B tests and publish results with roll‑out/rollback criteria
  • Communicate with clarity: keep a living Opportunity-Solution Tree and Decision Log; align stakeholders with a simple “why → what → how” narrative
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What you'll need

  • 3-5+ years as a Product Owner / Product Manager in eCommerce, checkout, payments or transactional flows
  • Proven ability to design experiments, run A/B tests and make decisions with data (quant & qual)
  • Experience working with cross‑functional squads and influencing without line authority
  • Strong backlog ownership: user stories, acceptance criteria, definition of done, iterative delivery
  • Familiarity with checkout/payments topics is a plus (payment methods, auth/capture, refunds) and non‑functional essentials (technical performance, accessibility)
  • The ability to communicate clearly and coordinate with a large set of stakeholders across Eurowings Digital and Aviation
  • Business‑fluent English

What you'll bring

  • A customer‑obsessed, analytical mindset and comfort digging into data to find leverage
  • The judgment to prioritise ruthlessly and say “no” to protect focus
  • A bias for two‑way‑door decisions for speed-and the diligence for one‑way doors
  • Calm, clear communication that keeps momentum high, even amid ambiguity

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