Job Description

As a Field Service Engineer, you will be responsible for the installation, configuration, and repair of IT hardware and devices at our customers’ sites in the greater Hanover area.

For this position, we are looking for a technician with experience in servers, storage, and networking environments.

Responsibilities:

Represent our company in front of customers and give the service a face-to-face presence on-site
Implementing change actions (installation, cabling, racking, etc.) in accordance with client procedures and best practices
Confidently handle installations, configurations, and repairs of IT systems in sensitive and critical Business situations
Maintain a high-quality standard, ensuring processes are followed and customer needs are met
Enjoy regular communication with internal technical departments
Continuously develop your support skills for IT systems, progressing towards the support of complex IT solutions

Mandatory skills:

Some initial experience in IT support or as a technician
Service-oriented mindset with a strong focus on customer needs and satisfaction
An adventurous spirit, happy to be on the road.
A valid driver’s license (Class B) is required
Readiness for duty and special services & for Ü2 security check.
Professional German and English level oral and written
Rigorous, organized, and able to prioritize

Stellendetails zu: Technical Field Engineer/Hardware Engineer