About

Become the Sherlock Holmes of the web and help our clients to detect the fraudsters among their customers. In this never ending race, we are beating the bad guys with technology!

We are looking for another Agile Coach (25-30 hours/week) to join our Servant Leadership team. Our Riskies are the backbone of our company, building, selling, promoting and supporting the software that our clients use to fight fraud. These teams work with different methods taking full ownership of the entire product lifecycle. This is where you come in: As an Agile Coach, you will be a sparring partner and mentor for a diverse set of teams, both tech and non-tech. You will help them to continuously improve their collaboration, remove impediments, and foster a culture of open feedback and trust. Working closely with our other Agile Coaches, you will actively shape our processes and culture and ensure all our teams are successful and motivated. We are looking for someone who is passionate about empowering teams to excel and wants to actively shape the future of our way of working throughout the whole company.

Help us to take our teams to the next level to bring us one step further towards our vision of creating a world where online fraud no longer exists!

Tasks

You are part of the Servant Leadership team and together with the other Agile Coaches you coach, develop and support our tech and non-tech teams
You facilitate Agile ceremonies, workshops, and retrospectives as needed (mostly remotely, occasionally onsite in our office in Hamburg)
You promote a self-organised way of working of teams
You moderate conflicts within the teams and give creative input in finding solutions
You strive for continuous improvement and foster a feedback friendly environment
You measure and track relevant KPIs and team performance, providing actionable insights

Requirements

3+ years of hands-on experience as an Agile Coach, Kanban facilitator or similar Agile role
You have excellent facilitation, communication, and coaching skills
You have worked in different teams and organizational setups
You have experience with Atlassian tools (Jira and Confluence) and remote working tools (Miro, Slack, etc.)
You communicate transparently (English is required, German is nice to have)
You express genuine care of others and serve their needs
You are curious, creative and have a sense of humor

We offer the following benefits

The possibility to take responsibility and realize your own ideas - from day one
Collaborative environment in which everyone works on eye-level
A team of experts and helpful buddies that allows you to learn something new every day
Very friendly, open and supportive working environment
Generous remote work guideline with emphasis on team alignment
Innovation days to pursue your personal/professional growth
Internal coaching and training sessions (our internal coaches may even help with non-work related topics)
Budget for conferences, external training, etc.
Access to two online learning platforms (Udemy und Masterplan)
Possibility to take a sabbatical after 3 years of employment
Social Days, i.e. paid time off for volunteer work on a project close to your heart
Free choice between Linux or MacOS on powerful mobile hardware, and everything else you might need to be able to work efficiently
Lunch allowance up to 30,-€ per month
Public transport allowance up to 22,-€ per month
Bike leasing via JobRad with insurance allowance
Mental Health Initiatives
Reimbursement of travel expenses for company events 4x per year for Riskies living outside of Hamburg.
Attractive discounts at various partner shops and gyms, e.g. 15% discount at www.otto.de or 10% discount at Fitness First gyms.
Access to Otto Group's “Corporate Benefits” platform, which grants discounts with various partners (decoration, travel agencies, car rental, etc.).
In the office in Hamburg: various free drinks and organic fruit delivered twice a week.
Shower in the office enabling you to easily integrate active lunch breaks or a bike ride to work into your working day.
Relocation support: constant contact person, issuing documents, help with public offices, translation support, etc.
… and many more!

If you would like to apply, please use the application button. Your application should include:

Your CV (PDF format)
Motivational letter (PDF format) that describes why you want to work at RISK IDENT. Please make explicit what interests you in this position and our company.
Your desired salary (EUR gross per year)

Your contact person is Jana Gilb (Director People & Culture). We are looking forward to your application!

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Über uns

RISK IDENT ist ein dynamisches Softwareunternehmen mit Sitz im Herzen Hamburgs. Im Jahr 2012 gegründet, haben wir uns innerhalb kürzester Zeit zu einem der Marktführer im Bereich der Betrugsprävention entwickelt. Heute, als 100% unabhängige Tochter der OTTO Group, können wir eine starke Kundenbasis namhafter Unternehmen vorweisen, von denen die meisten aus den Bereichen E-Commerce, Telekommunikation, Mobility und Finanzdienstleistungen kommen. Für unsere Kunden sichern wir über 80 Milliarden Euro Umsatz im Jahr gegen Betrug ab. Mit unserem innovativen SaaS Business Model haben wir eine sehr gute Positionierung am Markt. Unser Team besteht aus 80 Kolleg*innen aus der ganzen Welt, von denen jede*r einzelne für das brennt, was wir tun. Wir suchen ständig nach neuen Herausforderungen und nach smarten Leuten, die uns auf unserem Weg begleiten!

Agile Coach (d/f/m)